At Beau Devices, we aim to provide a seamless delivery experience. This shipping policy outlines the terms and conditions regarding the shipment of our products.
1. Order Processing Time
- Orders are processed within 1-3 business days of placement.
- Orders placed after business hours or on weekends/public holidays will be processed on the next business day.
2. Delivery Time
- Delivery times may vary depending on your location:
- Local Delivery: 5-7 business days.
- International Delivery (if applicable): 10-15 business days.
- Delays may occur due to unforeseen circumstances such as weather, holidays, or customs clearance (for international deliveries).
3. Shipping Charges
- Shipping charges are calculated at checkout based on the delivery location and package weight.
- For promotional offers or free shipping eligibility, refer to the specific terms mentioned during checkout.
4. Cash on Delivery (COD)
- Beau Devices offers cash on delivery (COD) as the only payment method.
- Ensure someone is available to make the payment at the time of delivery.
5. Order Tracking
- Once your order is shipped, you will receive a tracking number via email or SMS.
- Use the tracking details to monitor your order’s progress.
6. Failed Deliveries
- If delivery is unsuccessful due to an incorrect address or recipient unavailability, our courier partner will attempt to re-deliver.
- After multiple failed attempts, the package will be returned to us. Customers will need to contact customer service to reschedule delivery (additional shipping fees may apply).
7. Damaged or Lost Shipments
- If your order is lost or arrives damaged, please notify us within 48 hours of receipt.
- We will work to resolve the issue with a replacement or refund after verification.
8. Contact Information
For questions or concerns about shipping, please contact us: [email protected]